TTY - based Telecommunications Relay Services (TRS)

Background on 711

The Federal Communications Commission (FCC) adopted 711, instead of a 10-digit state-specific access number, to make using TRS as simple as possible.

TTY-based Telecommunications Relay Services have traditionally allowed people with hearing or speech disorders to use the telephone system via a teletypewriter (TTY) or other communication devices to call persons with or without similar disabilities. State or federal funds pay TRS providers – generally telephone companies –for the costs of providing these services. There is no cost to the TRS user.

Dial 711 to access TRS services.

A TRS communications assistant will then facilitate the call. You will use your text input device to give the assistant the phone number you’d like to reach. Please note that 711 access is not available for Captioned Telephone Service (CTS), Internet Protocol CTS, Video Relay Service (VRS), or Internet Protocol Relay Service (IP Relay Service).

For a detailed list of services supported via TRS, review the FCC TRS information page.

Language Assistance Services

Language Assistance Services—Oral and written language services are needed to assist persons with LEP in communicating effectively with staff and to provide them with meaningful access to and an equal opportunity to participate fully in the services, activities, or other programs administered by the Commission.

Request Form – Under Development